Updates, complaints, and resolutions

Since I’m still down and out as far as a working PC (motherboard still in RMA, but more on that later…), I’ve had a lot of free time on my hands as of late.

I’ve lived vicariously through LOTRO blogs and podcasts.  I’ve surfed LOTRO forums.  I even talked to my brother about the upcoming published changes to WoW.  I’ve been bored.  Amazingly bored.

But… there’s a rib that needs to be broken.  I sent off my motherboard on Monday to MSI for RMA.  Fedex was my mode of shipping.  I got an email from MSI today saying that they received my RMA motherboard.  About 30 minutes later, I got another email from MSI saying it’s now in repair, diagnostics or replacement status.  I then logged onto Fedex just to see if they finally updated the status as “delivered” and guess what?  It’s still, according to them, “on delivery truck.”  That just goes to show that while they deliver the package, their updating system isn’t exactly on par with what I would prefer.  Personal taste, but nonetheless.

With that all said, I’m surprised with how quickly MSI has processed my RMA up to this point.  I’m hoping that they’ll continue to surprise me with a representative knocking at my door tomorrow morning with a brand new motherboard, a smile on their face, and an ice cold Frappaccino in their hands.  If wishes were nickels, I’d be Bill Gates.  But back to the point: I’m hoping that they’ll continue to process it quickly.  Nothing like being down and out on your PC for over a week.  It’s really not fun.  And using a 7 year old Dell laptop tweaked to run Linux (which while I “can” play my games on it, it’s HIGHLY NOT RECOMMENDED) isn’t exactly warming of the heart.  But… I have the internets.  And that makes me a little happy.

Until next time!


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